modahaven Terms of Service

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Welcome to modahaven. These Terms of Service ("Terms") set out the rules that apply when you visit or use the modahaven website, mobile platform, product offerings, and customer support services. By browsing our platform or placing an order, you confirm that you accept and will comply with these Terms.

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1. Acceptance of Terms

When you access or use any service offered by modahaven, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority in your state of residence.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following actions are not permitted:
  • Submitting fraudulent transactions or placing orders in bad faith;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our authorization;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Purchasing modahaven products for commercial resale without our explicit written consent.
• Account Security: You are responsible for safeguarding your account login credentials and for every activity that occurs through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, modahaven may correct the error and adjust or cancel any impacted orders before they ship, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for informational purposes; customers with severe allergies should inspect product packaging labels carefully.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through PCI-DSS compliant payment gateways. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are described in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content available on modahaven's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to modahaven and is safeguarded by international copyright, trademark, and intellectual property laws. Copying or distributing this content without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, modahaven will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim concerning these Terms or your purchase should first be brought to modahaven's support team for informal resolution.

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9. Changes to These Terms

modahaven may revise or update these Terms at any time. When changes are material, we will communicate them by posting the revised terms on our website. Your continued use of our website or services after any update signifies that you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: modahaven
• Customer Support Email: [email protected]
• Customer Support Phone: 12603485727
• Physical Business Address: 8330 Galley Ct, Indianapolis, IN 46236, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST